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Customer Support

Let us assist you

Graber Customer Service Representatives are available to assist you with all your window treatment and installation questions.

Monday–Friday
9:00 a.m.–8:00 p.m. EST
Saturday
9:30 a.m.–6:00 p.m. EST

Phone: 1-800-538-9419
Fax: 1-800-845-8637

Customer Service Center
Springs Window Fashions LLC
33 West Third Street Suite 400
Williamsport, PA 17701 - 9899

Order Tracking

Find out when your order was shipped, where it is and its estimated delivery date.

Step-by-step instructions make installing your Graber window treatments a breeze.

Graber provides simple cleaning instructions to keep your window treatments looking their very best.

Everything you need to know about Graber's comprehensive warranties and how to process a claim.

Kids and cords don't mix — learn how to modify or replace pre-2001 window treatments and find out more about Graber's innovative safety features.

Find answers to commonly asked window treatment questions.